Legal Notice (Information under the Act on Specified Commercial Transactions)
Business Operator
Prunus Language Lab
Business Representative
Sachiko Koyama
Address
Osaka Ekimae Dai 2 Building, Room 12-12
1-2-2 Umeda, Kita-ku, Osaka-shi, Osaka 530-0001, Japan
Telephone Number
06-4400-2778
Please note that we do not accept inquiries by phone. For inquiries, please contact us via the email address or inquiry form below.
Email Address
Website URL
Additional Fees
Bank transfer fees (if payment is made by bank transfer)
Shipping fees (only if postal delivery is requested)
Consumption tax (clearly indicated in the quotation)
Delivery Period (Provision of Services)
Deliverables will be provided based on the delivery date stated in each quotation.
As a general guideline, standard delivery is within 2–3 business days, though this may vary depending on the project content.
Payment Methods
Credit card payment
Bank transfer (details provided at the time of quotation)
Payment Timing
Payment is required in advance.
Please complete the payment process before the start of the project, in accordance with the payment instructions sent via email.
Validity of Quotation
If no response is received within seven (7) days after we present a quotation, the request will be considered canceled.
Return / Cancellation Policy
As the Service is a custom-made translation service, returns, cancellations, and refunds cannot be accepted after the commencement of work.
However, if the delivered content contains clear discrepancies from the original request (such as mistranslations or omissions), we will provide corrections free of charge, provided that we are contacted within seven (7) days after delivery.